• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 02.07.19, 15:40
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14441 - Out of stock, stripe and so on...

Hi Marek,

I updated to the last version and I’ve some problems...

1. OUT OF STOCK label on products, desktop version, on category and on any products listing - https://soundimage.it/proiezione/proiettori-home-cinema/ 2. home page layout desktop version, I don’t understand what’s happened...
3. Stripe doesn’t work and needs to be resized on AMP - see attached
4. No products with such attributes on AMP on product page, see attached - https://soundimage.it/mobile/product/187 5. when, no products with.., it’s impossibile to place an order from products page

Best regards,

This ticket does not depend on any other tickets.

Marek (marek) 07 May 2019, 17:59

1. You have “Out of stock” label because there is no products https://take.ms/JdnzLY

2. Fixed
3. In progress...
4 and 5. The same as #1

Luca Siesser (lsiesser) 07 May 2019, 18:52

Hi Marek,

desktop...the products are not available in our warehouse for immediate delivery but they can be ordered and we deliver them in 4 days as you can check in the BO.. is there a way for removing the OUT OF STOCK label, if you say me how I can do it alone and I don’t stress any time it appears...

4.5. amp.. the same for desktop... but on AMP is neither possible to place the order from the product page for what not available .. in BO the setting is on.. accept the order

Resuming.. the products available are delivered in one day.. the products not available from our warehouse are delivered in 4 day in the BO..

Last thing.. are you working now on the website? I’ve a problem on menu, see attached

Best regards,

Marek (marek) 07 May 2019, 18:55

Yes, I’m working on Stripe issue

Luca Siesser (lsiesser) 07 May 2019, 19:02

please, see attache the BO

Luca Siesser (lsiesser) 07 May 2019, 19:03

@Marek Yes, I’m working on Stripe issue

thank you...

Marek (marek) 07 May 2019, 19:13

Do you have a backup of the modules before update?

Luca Siesser (lsiesser) 08 May 2019, 10:30

yes, I have home directory backup

Marek (marek) 08 May 2019, 11:49

Could you please restore and attache the file /public_html/modules/pk_amp/controllers/front/checkout.php

Luca Siesser (lsiesser) 08 May 2019, 13:33

Hi Marek,

please, find it here attached.. please, kindly double confirm me I have to restore it on the website


checkout.php (10.1 KiB)
Marek (marek) 08 May 2019, 20:24

Please test out stripe module now

Luca Siesser (lsiesser) 08 May 2019, 22:12

Hi Marek,

better than before.. but the one on the previous amp version was better..

Please, see attached


Marek (marek) 09 May 2019, 18:35

Now it’s fixed

Luca Siesser (lsiesser) 13 May 2019, 11:57

Hi Marek, I confirm it works but I founded two more problems on desktop version:
1. Map on contact page, it might be there but it doesn’t appear.. do you disable it with the new update?
2. Color choice doesn’t work on desktop version, ad es: https://soundimage.it/amplificatori-integrati/yamaha-r-n803d.html - if you click on silver button and than you add to cart, the black version is added.. I tried on a lot of other product, the color doesn’t change.
Best regards,

Luca Siesser (lsiesser) 13 May 2019, 13:49

Hi Marek, one more add.. if you try to click on the color miniature, the images on the product doesn’t change.. it looks that the color miniature doesn’t work.. Luca

Marek (marek) 13 May 2019, 15:02

1. Go to Theme Settings > Contact Page and enable the map (I already did that)
2. Please check out product configuration because this option works fine in our demo