• Closed by: Marek
  • Closed on: 14.06.19, 19:06
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14446 - Purchase id not recognized

Hello Marek,

In the admin of Promokit my Item Purchase Code wich is copy paste from themeforest
is not recognized. Is it normal ?
Kind regards,
Jerôme

Comments

Marek 07 May 2019, 19:31

I need access to your back office

Pétrau-Gay Jérôme 07 May 2019, 23:03

I already write those access as you told me last time in my account profil → Website Access Details

Pétrau-Gay Jérôme 08 May 2019, 09:05

is it the right back office that you need ? my account profil in https://support.promokit.eu → Website Access Details

Marek 08 May 2019, 11:40

The link is wrong https://lesturbansdalice.com/admin0123cba I need a link to your back office