- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 15.05.19, 12:35
- Opened by: tommaso marcuccio
- Closed by: Marek
- Closed on: 11.06.19, 09:34
- Reason: Closed
- Comment: Glad to help!
Ticket #14544 - update error 500
Hi Marek,
I got an error 500 during Alysum update.
Now I get a 500 error both on “Alysum Settings” page and in “Module manager” page in admin panel.
Website data in My Profile must be changed, they refer to a dev subdomain while now we are on top level domain (backend admin folder is the same). I’ve already updated FTP credentials Please reply asap
Comments
I solved by myself, error was caused by revslider, i renamed folder in revsliderprestashop_ and error disappeared
I’m not sure if I can update Alysum anyway
Hi, tommaso
We have tested these update multiple times and all was fine. The fastest way for you now is restore a backup of previous version