• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 16.05.19, 12:01
  • Opened by: Sylvain Duval
  • Closed by: Marek
  • Closed on: 10.06.19, 12:47
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14549 - Page Builder Loop

Hello,

I have some problem with the infinite loop of the page builder sometime (sometime it works and other time it infinity loop).
Could you tell me the way to make it always work because I spend lot of time waiting for the loop to stop.

Thank you

Comments

Eric Tison 16 May 2019, 13:58

Sometimes I get this problem too, try another Internet Explorer Firefox/Google Chrome/Tor

Sylvain Duval 16 May 2019, 14:34

Hi, I already tried it, but also doesn’t work.

Marek 16 May 2019, 16:42

Please make sure this option is disabled https://take.ms/Zbvf9

Sylvain Duval 16 May 2019, 16:46

I can’t see where this option is (see screen print)

Marek 16 May 2019, 16:56

That option available in the latest version only. I have make a fix directly in your module, please test it out. Don’t forget about browser’s cache

Grégoire FALQUE 16 May 2019, 21:59

I had the same problem (that Marek solved)
I deleted the unused languages.
Maybe a lead?

Sylvain Duval 23 May 2019, 11:43

Hi,

Problem is that it is for another website as the one specified on our account.
We bought your theme again, but on the account we can’t add or change website.

Marek 23 May 2019, 11:48

If you have latest theme version, you can manage async parameter in the layout settings https://take.ms/NXi4C

Sylvain Duval 23 May 2019, 14:22

Hi,

Problem is that it is for another website as the one specified on our account.
We bought your theme again, but on the account we can’t add or change website.

Marek 10 Jun 2019, 12:00

Is the issue resolved now?

Sylvain Duval 10 Jun 2019, 12:24

Yes, I don’t have this issue any more