• Closed by: Marek
  • Closed on: 02.07.19, 21:48
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14567 - The search in the store does not work and makes the store go very slowly

good morning
I have purchased your template and installed it. The search in the store does not work and makes the store go very slowly. Also the store goes very slowly, when you enter the products. I have changed the template and with the prestashop template this does not happen.
Can you take a look?
Thank you

Comments

Marek 18 May 2019, 09:58

Hi.
1. Make sure you have indexed your serach http://alysum5.promokit.eu/promokit/documentation/#faq

2. Enable cache in your prestashop http://alysum5.promokit.eu/promokit/documentation/#faq

chischis chischis 20 May 2019, 17:19

hello:
the windows of search dont work.
look the picture

Marek 20 May 2019, 20:50

1. Make sure you have indexed your serach http://alysum5.promokit.eu/promokit/documentation/#faq

chischis chischis 20 May 2019, 20:59

yes I sure

Marek 20 May 2019, 22:19

I’m not able to connect to your server through FTP

chischis chischis 21 May 2019, 15:55

I have already changed and checked it

Marek 21 May 2019, 20:55

The issue has been fixed. Please check it out