- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 17.05.19, 11:03
- Opened by: chischis chischis
- Closed by: Marek
- Closed on: 02.07.19, 21:48
- Reason: Closed
- Comment: Glad to help!
Ticket #14567 - The search in the store does not work and makes the store go very slowly
good morning
I have purchased your template and installed it. The search in the store does not work and makes the store go very slowly. Also the store goes very slowly, when you enter the products. I have changed the template and with the prestashop template this does not happen.
Can you take a look?
Thank you
Comments
Hi.
1. Make sure you have indexed your serach http://alysum5.promokit.eu/promokit/documentation/#faq
2. Enable cache in your prestashop http://alysum5.promokit.eu/promokit/documentation/#faq
hello:
the windows of search dont work.
look the picture
1. Make sure you have indexed your serach http://alysum5.promokit.eu/promokit/documentation/#faq
yes I sure
I’m not able to connect to your server through FTP
I have already changed and checked it
The issue has been fixed. Please check it out