• Priority: Critical
  • Status: Waiting on customer   Reopened

Ticket #14591 - Problem select size on mobile version

Hi,

We have many customer who order the wrong sizes in our mobile version right now.

See our video to explain better: https://vimeo.com/335713867

Thanks

This ticket does not depend on any other tickets.

Marek (marek) 20 May 2019, 09:10

But you have to click Apply Settings

Jos Salfischberger (Defxs) 20 May 2019, 10:08

Yes i understand. But we dont want that. Because customers make mistakes.

So if customer is select size system must be change automaticcly instead of click the apply button.

Marek (marek) 20 May 2019, 11:37

Yes, I understand. We will try to make it work in this way, but I can't promise you fast solution.
There is a message that customer have to click "Apply Attributes" button

Jos Salfischberger (Defxs) 20 May 2019, 17:41

Hi Marek, can you update me in these days? Because customer get's a lot of wrong order right now.

Marek (marek) 20 May 2019, 20:49

Unfortunately that is impossible. We have vacations right now, see the banner in the very top

Jos Salfischberger (Defxs) 11 Jun 2019, 11:15

Sorry! But this is still an outstanding issue. Please follow up

Marek (marek) 11 Jun 2019, 11:16

That is not an issue. We will try to optimise it as soon as possible

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