• Closed by: Marek
  • Closed on: 27.08.19, 14:15
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14591 - Problem select size on mobile version


We have many customer who order the wrong sizes in our mobile version right now.

See our video to explain better: https://vimeo.com/335713867



Marek 20 May 2019, 09:10

But you have to click Apply Settings

Jos Salfischberger 20 May 2019, 10:08

Yes i understand. But we dont want that. Because customers make mistakes.

So if customer is select size system must be change automaticcly instead of click the apply button.

Marek 20 May 2019, 11:37

Yes, I understand. We will try to make it work in this way, but I can’t promise you fast solution.
There is a message that customer have to click “Apply Attributes” button

Jos Salfischberger 20 May 2019, 17:41

Hi Marek, can you update me in these days? Because customer get’s a lot of wrong order right now.

Marek 20 May 2019, 20:49

Unfortunately that is impossible. We have vacations right now, see the banner in the very top

Jos Salfischberger 11 Jun 2019, 11:15

Sorry! But this is still an outstanding issue. Please follow up

Marek 11 Jun 2019, 11:16

That is not an issue. We will try to optimise it as soon as possible

Jos Salfischberger 02 Jul 2019, 09:22

Do you have manual fix for me? Because 5.3.7 is not released yet. Thank you.

Marek 02 Jul 2019, 09:28


Jos Salfischberger 04 Jul 2019, 21:44

Hi, you said done? But i just want the code. What is changed? Because you activate AMP in the shop? But i disabled again because some things are not working.
So please don’t enable AMP without my agree. Thanks!

Marek 04 Jul 2019, 22:52

I can’t explain to you what was changed. A lot of changes. Please wait for an update, it will be released soon

Jos Salfischberger 27 Aug 2019, 10:59

Update theme to version 5.3.7. But problem still exist. Strange. I your DEMO is see everything is working correctly. Can you help me? Thanks again!

Marek 27 Aug 2019, 11:09

AMP has been updated to the latest version. PLease check it out

Jos Salfischberger 27 Aug 2019, 13:44

Hi Marek,

What can i do now?

Can i update the theme?

It's already 5.3.7

Marek 27 Aug 2019, 14:14

You don't have to do anything. All should work fine

Jos Salfischberger 27 Aug 2019, 14:14

Ok thanks!

I see :-)

Have a nice day

Marek 27 Aug 2019, 14:15

You are welcome