• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 21.05.19, 18:15
  • Opened by: Alex Zak
  • Closed by: Marek
  • Closed on: 01.08.19, 12:47
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14616 - problem with Mail Newsletter

If you activate the newsletter subscription box in the footer page builder the e-mail with the discount code does not arrive. It is the same if you register the customer


Marek 23 May 2019, 11:43

I just subscribed successfully and have got confirmation https://take.ms/wwpQC

Alex Zak 23 May 2019, 12:28

try now...TNX

Alex Zak 23 May 2019, 12:35

I have put the newsletter box into the footer builder and does not work, and if you go to register you will not arrive the coupon newsletter

Alex Zak 29 May 2019, 12:34


Marek 29 May 2019, 12:35

Sorry for the delay. I’ll try to find a solution as soon as possible. We have huge tickets number last weeks

Marek 30 May 2019, 14:22

Which folder I have to use to edit module file? https://take.ms/YBRqa

Alex Zak 30 May 2019, 15:37




FireShot Capture 077 - Gestor... (30 KiB)
Marek 31 May 2019, 15:55

Please test it out now. I have subscribed and not able to use my email now to check

Alex Zak 31 May 2019, 17:10

Hi the mail doesn’t work. The mail with voucher code is misssing
For test You can try with 1o minutemail https://10minutemail.com/10MinuteMail/index.html

Marek 20 Jun 2019, 10:39

Sorry for such a long delay.
I have enabled the newsletter module instead of the widget and it works correctly now. Unfortunately I have no access to your server through FTP to compare module and widget’s code