• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 22.05.19, 14:22
  • Opened by: orawan phutong
  • Closed by: Marek
  • Closed on: 30.05.19, 12:59
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14627 - Layout from Page Builder does not appear on the page

Hi there,
If I select to use Page Builder then the body of my website home page is empty no matter what I add on the layout. I’ve tried to create a new layout and save it as a default. However, if I select a “No” option in ‘Alysum settings→Home Page’ for “Use Homepage Builder option” then items I select here in the settings will appear on my website page.
How to fix Page Builder layout to make modules from it to appear on my home webpage?
Thanks

Comments

Marek 22 May 2019, 14:52

If you have multistore mode, make sure you have selected certain shop before layout configuration

orawan phutong 22 May 2019, 15:03

Thanks for prompt reply Marek. I’ve just started setting the website up and everything is at default settings mostly.
Enable MultiStore option in Shop Parameters → General is set up to No.
Is there something else that might affect that?

Marek 22 May 2019, 18:53

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

orawan phutong 23 May 2019, 03:24

Marek, filled. Thank you

Marek 23 May 2019, 20:29

Something strange ins going on there. Do you use some additional cache in your prestashop or server?

orawan phutong 24 May 2019, 10:44

Hi Marek, thanks for looking into it. No, I don’t recall setting up anything additionally. Do you think reinstalling prestashop can fix that? Is there anything I should do specifically to completely clear everything to make sure it will be a fresh instal?

Marek 24 May 2019, 11:13

I see the issue first time, never seen it before, so I’m sure in 99% the problem is with configuration. you don’t have to reinstall your prestashop. Try to install fresh prestashop on localhost or to the separated folder.
Let me know the result