• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 03.06.19, 16:29
  • Opened by: Zuzana
  • Closed by: Marek
  • Closed on: 05.06.19, 12:15
  • Reason: Closed
  • Comment: Glad to help!

Ticket #14749 - AMP mobile Faceted search error

Hi,

after upgrading module Faceted search my mobile site stopped working.

When I click on any category or banner or product picture, there are various errors.

Web (PC) version seems working fine.

The new version of the module is not compatible with amp theme?

The page is unusable now, could you please check it out ASAP? Many thanks.

Comments

Marek 04 Jun 2019, 07:57

Latest version of Faceted Search module has been released several days ago, and has been completely redesigned. Alysum theme is not compatible with this new version for a while. We are recommend to use previous module version https://www.dropbox.com/s/5e8v6el1s1ccutk/ps_facetedsearch.zip?dl=0 We will release an update as soon as possible

Zuzana 04 Jun 2019, 09:35

Thank you for the old module version, it helps I do not need to search for it.
Everything works ok after uninstalling new and re-installing the old one.
I do appreciate your quick response, the best support as usual. Have a great day.
-z-

Zuzana 05 Jun 2019, 11:29

Hi, so, unfortunately, it doesn´t work again.

I don´t know why, but when I choose any product now there is another error - Table ´db55120xnew.ps_product_comment´ doesn´t exist.

I did not make any other changes, only reinstalled the module version as you suggested.

My mobile site is still unusable, please help.

Marek 05 Jun 2019, 12:01

The problem is resolved

Zuzana 05 Jun 2019, 12:14

That was quick! :)

I made a new order for my customer now, on mobile, everything works OK.

Many thanks Marek.

Marek 05 Jun 2019, 12:15

You are welcome