- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 16.06.19, 13:48
- Opened by: Sergio Nuzzo
- Closed by: Marek
- Closed on: 01.08.19, 12:45
- Reason: Closed
- Comment: Glad to help!
Ticket #14854 - Problem with official Google Analytics module
Hi.
With Alysum theme, when the Google Analytics module is active, I can track users from mobile (AMP version) but not from Desktop… This is the error message: No HTTP response detected
Can you help me please?
Comments
Yes, we know about that issue and it’s in our TODO list to find a solution for the next update
Ok. Can you please telle me where I can add manually the code at the moment? I’ve tried to add it in one tpl file but the result is an error.
You can add your code to the file /themes/alysum/templates/_partials/javascript.tpl
I’ve tried to add google code at the end of the file as you wrote me but when I do it the website give me a 500 error.
The code is the default Analytics code…
I just added it for you, please check it out
Now I can see the pixel.
The Tag Assistant give me a warning now… The message is “Multiple installations of Global site tag (gtag.js) detected” but it wors so it’s ok for now.
try to remove google tag manager code