• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 26.06.19, 19:27
  • Opened by: Jesus
  • Closed by: Marek
  • Closed on: 01.08.19, 13:04
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #14943 - ps_facetedsearch does not show attributes

Hello

We are using PS 1.7.5.2 and last version of Alysum theme.

Faceted navigation module does not show my attributes or brands, it only shows their title, like this (see attached image).

There is attributes on all of them, there is manufacturers created, index are builded, cache is deleted, but still not showing anything. Could you please help us?

Comments

Jesus 26 Jun 2019, 19:28

Price is the only filter which works, as you can see.

Thank you!

Marek 26 Jun 2019, 19:36

Hi, Jesus.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP I’ll make a fix.

Jesus 26 Jun 2019, 19:46

Done Marek, thanks!

Marek 27 Jun 2019, 11:08

Product Filter is ok now https://take.ms/3bekS

Jesus 09 Jul 2019, 14:08

Hello Marek

Everything seemed to work fine, but right now on AMP version, categories run an error 500, and debug mode says it is because Faceted Search module. Could it be because of the fixed you made last week?

https://nueva.lavalencianacalzados.com/mobile/category/171-botas-de-hombre

Thank you!

Marek 09 Jul 2019, 14:09

Hi, Jesus.
Try to update the theme to latest version