• Priority: Medium
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 30.08.19, 12:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15003 - Thumbnails - PRODUCT PAGE

I set NOT to show product images on the product page. But if you change size, thumbnails occur on the left side.

This ticket does not depend on any other tickets.

Marek (marek) 05 Jul 2019, 15:30

Hi, Tomas.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Tomas (tomasholovsky) 11 Jul 2019, 16:16

OK, i fill it.

Marek (marek) 11 Jul 2019, 20:43

Yes, I see. It will take some time, because there is no fast solution. I’ll try to make a fix asap

Tomas (tomasholovsky) 12 Jul 2019, 15:26

OK. Let me know.

Marek (marek) 06 Aug 2019, 13:27

I’m sorry for such a long delay. I need access to your server through FTP to make a fix

Tomas (tomasholovsky) 07 Aug 2019, 15:17

How can I grant access to FTP?

Tomas (tomasholovsky) 07 Aug 2019, 15:28

Access detail is filled in my profile. I made it on 11 Jul 2019.

Marek (marek) 07 Aug 2019, 20:00

Yes, but I’m not able to connect:

Status:      	Connecting to
Status:      	Connection established, waiting for welcome message...
Response: 	220 ftp.websupport.sk
Command:	USER idaftp
Response: 	331 Password required for idaftp
Command:	PASS ******************
Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Tomas (tomasholovsky) 16 Aug 2019, 11:34

Hi, i changed the FTP access details. Please, try to login to FTP again. Thank you.

Marek (marek) 16 Aug 2019, 12:38

The issue has been fixed. Please test to confirm the change