• Priority: Medium
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 30.08.19, 12:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15003 - Thumbnails - PRODUCT PAGE

I set NOT to show product images on the product page. But if you change size, thumbnails occur on the left side.
https://idasandor.com/sk/kabaty-a-bundy/20-40-bomber-cierny.html#/1-velkost-s/11-farba-cierna

This ticket does not depend on any other tickets.

Marek (marek) 05 Jul 2019, 15:30

Hi, Tomas.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Tomas (tomasholovsky) 11 Jul 2019, 16:16

OK, i fill it.

Marek (marek) 11 Jul 2019, 20:43

Yes, I see. It will take some time, because there is no fast solution. I’ll try to make a fix asap

Tomas (tomasholovsky) 12 Jul 2019, 15:26

OK. Let me know.

Marek (marek) 06 Aug 2019, 13:27

I’m sorry for such a long delay. I need access to your server through FTP to make a fix

Tomas (tomasholovsky) 07 Aug 2019, 15:17

How can I grant access to FTP?

Tomas (tomasholovsky) 07 Aug 2019, 15:28

Access detail is filled in my profile. I made it on 11 Jul 2019.

Marek (marek) 07 Aug 2019, 20:00

Yes, but I’m not able to connect:

Status:      	Connecting to 37.9.175.12:21...
Status:      	Connection established, waiting for welcome message...
Response: 	220 ftp.websupport.sk
Command:	USER idaftp
Response: 	331 Password required for idaftp
Command:	PASS ******************
Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Tomas (tomasholovsky) 16 Aug 2019, 11:34

Hi, i changed the FTP access details. Please, try to login to FTP again. Thank you.

Marek (marek) 16 Aug 2019, 12:38

The issue has been fixed. Please test to confirm the change

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