- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 04.07.19, 14:26
- Opened by: Tomas
- Closed by: Marek
- Closed on: 23.10.19, 13:33
- Reason: Closed
- Comment: Glad to help!
Ticket #15003 - Thumbnails - PRODUCT PAGE
I set NOT to show product images on the product page. But if you change size, thumbnails occur on the left side.
https://idasandor.com/sk/kabaty-a-bundy/20-40-bomber-cierny.html#/1-velkost-s/11-farba-cierna
Comments
Hi, Tomas.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
OK, i fill it.
Yes, I see. It will take some time, because there is no fast solution. I’ll try to make a fix asap
OK. Let me know.
I’m sorry for such a long delay. I need access to your server through FTP to make a fix
How can I grant access to FTP?
Access detail is filled in my profile. I made it on 11 Jul 2019.
Yes, but I’m not able to connect:
Hi, i changed the FTP access details. Please, try to login to FTP again. Thank you.
The issue has been fixed. Please test to confirm the change
Don’t work properly
Please give me more details, what’s wrong?
https://idasandor.com/sk/mikiny/26-74-mikina-lodicka.html#/1-velkost-s/8-farba-biela Visit product and then change SIZE. When size is changed, all images are shown on the product page (Slideshow disappear).
The issue has been fixed. Please test to confirm the change
It works properly now. Thank you!