• Priority: Critical
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 01.08.19, 13:03
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15019 - Product Combinations

I’ve added a bunch of attributes, but when I try to generate the combinations nothing happens - it says product saved but no attributes appear. One online thread suggested it might be a theme issue?

This ticket does not depend on any other tickets.

Marek (marek) 06 Jul 2019, 22:31

Hi, Dione.
But that is an issue in your back office, so it’s not related to the theme. Try to disable Size Guide and Custom Tabs module and try once again to add a bunch of attributes

Dione (CrystalPhoenix) 07 Jul 2019, 17:30

Size Guide was already disabled. I disabled Custom Product Tabs but still can’t add attributes. I select Product with Combinations, then select Combinations Generator, select Workshop Choice: All, select Generate. It says Product Saved but none of the attributes show in the list. I have other products from before I upgraded PS & theme that have combinations but I can’t create new ones. I’ve searched the PS forums but couldn’t find answers. Can you think of any other reason it isn’t working?

Marek (marek) 08 Jul 2019, 10:47

I’m not sure it’s a theme issue. There are no theme files in back office. Try to upgrade prestashop to the latest version.