• Closed by: Marek
  • Closed on: 26.07.19, 13:06
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15037 - problems installing Asylum theme

Hi Marek,

Installation on the mamp gave me 500 server errors, so now i’m trying on a online host.

I installed PS 1.7.5.2, all functioned well, then tried to install theme:

This time i first got an error message saying:
Error when disabling module gamification. Property Tab→name is empty..

then i tried again and it broke the site somehow completely, i have blank screens front and back-end. It keeps loading endlessly now

Comments

Marek 09 Jul 2019, 15:40

I can try to help you, but I need access to your prestashop intallation

Marianne van der Sluis 09 Jul 2019, 15:41

you can see it on totalweightcare.nl
How do I undo this?

can I clear cache somewhere on server?
I used to throw away class_index.php in 1.6 but don’t see it here in 1.7

Marek 09 Jul 2019, 15:41

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Marianne van der Sluis 09 Jul 2019, 15:42

I can give you access but not in a public thread

Also I want to understand what happens as this is only my test site

Marianne van der Sluis 09 Jul 2019, 16:00

ok it is filled in and it stopped loading endlessly, it does seem to work

Marek 09 Jul 2019, 16:05

All works fine now https://www.totalweightcare.nl/en/

You seem installed the theme incorrectly. Some modules were not installed. I have installed the necessary module Theme Settings and Revolution slider

Marianne van der Sluis 09 Jul 2019, 16:07

Good, thank you, I have no idea how I could install it not correctly as i used the zipped file only, but it works and that’s good, thank you!

Marek 09 Jul 2019, 16:08

You are welcome