• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 11.07.19, 08:48
  • Opened by: Javier
  • Closed by: Marek
  • Closed on: 25.07.19, 20:45
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15054 - Filters on the thme doesn't work

Hi

I have realised that filters on the theme stop working, the module “Search by facets v3.1.0 “.

How can I control the appearance/colocation on the theme?

Thanks

Comments

Marek 11 Jul 2019, 17:32

You have to update the theme to the latest version. IMPORTANT! Don’t forget to make full backup before

Javier 14 Jul 2019, 07:58

Hi

And how do I update the theme to the latest version?

Thanks

Marek 14 Jul 2019, 10:58

Go to Theme Setting - General tab

Javier 18 Jul 2019, 10:21

Hi

I can’t update, can you check it out for me?

PS 1.7.5.2

Thanks

Marek 18 Jul 2019, 10:22

Please make a backup before an update

Javier 18 Jul 2019, 10:55

Done!,

Pls proceed

Marek 18 Jul 2019, 11:36

The theme has been successfully updated to 5.3.7 with no problems

Javier 25 Jul 2019, 10:17

ok, now working
thanks