• Closed by: Marek
  • Closed on: 01.08.19, 13:22
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15079 - Alysum not working on Mobile or tablets

Hi, i have installed Alysum and it is working fine on laptop screen only, but when i try to open it on phone or tablet it shows nothing.

Here is the link
khakisuperiors.com

I have also attached the screenshot. Please respond to me ASAP

Comments

Marek 13 Jul 2019, 08:44

Hi.
Go to Page builder → AMP builder and make sure you have a layout by default there

Balaaj Muzaffar 13 Jul 2019, 14:30

Ok, i got it, but what if i want the same slider and setting for homepage to be applicable on mobile devices as well? I means to say what if i want the same layout to be responsive on all the devices/ I thought it was meant to be responsive in every way.

Balaaj Muzaffar 13 Jul 2019, 14:36

and do i need to have a seperate menu as well? as the menu that i have built on Website is not showing the same on mobile devices

Balaaj Muzaffar 13 Jul 2019, 14:51

Moreover, I have also put the revolution slider in AMP, but it is only showing the images and not the text. even the slider is not working good. there are so many issues that I have found in this theme. please let me know if we have to keep on inquiring all the time.

Balaaj Muzaffar 14 Jul 2019, 01:21

even if i open a product on mobile it does not show images, and if i open specific product category it is blank again

Marek 14 Jul 2019, 11:00

What theme version do you have?

Marek 14 Jul 2019, 19:30

Please give me the URL of your store

Balaaj Muzaffar 18 Jul 2019, 21:34

here is the link to my store
www.khakisuperiors.com

i can provide you with the credentials as well

Marek 18 Jul 2019, 21:36

Please make an update to the latest theme version