- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 12.07.19, 21:01
- Opened by: Balaaj Muzaffar
- Closed by: Marek
- Closed on: 01.08.19, 13:22
- Reason: Closed
- Comment: Glad to help!
Ticket #15079 - Alysum not working on Mobile or tablets
Hi, i have installed Alysum and it is working fine on laptop screen only, but when i try to open it on phone or tablet it shows nothing.
Here is the link
khakisuperiors.com
I have also attached the screenshot. Please respond to me ASAP
Comments
Hi.
Go to Page builder → AMP builder and make sure you have a layout by default there
Ok, i got it, but what if i want the same slider and setting for homepage to be applicable on mobile devices as well? I means to say what if i want the same layout to be responsive on all the devices/ I thought it was meant to be responsive in every way.
and do i need to have a seperate menu as well? as the menu that i have built on Website is not showing the same on mobile devices
Moreover, I have also put the revolution slider in AMP, but it is only showing the images and not the text. even the slider is not working good. there are so many issues that I have found in this theme. please let me know if we have to keep on inquiring all the time.
even if i open a product on mobile it does not show images, and if i open specific product category it is blank again
What theme version do you have?
Please give me the URL of your store
here is the link to my store
www.khakisuperiors.com
i can provide you with the credentials as well
Please make an update to the latest theme version