• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 14.07.19, 22:34
  • Opened by: Martin Novak
  • Closed by: Marek
  • Closed on: 08.08.19, 13:50
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15086 - AMP - Alysum - product image not show and more

Hello,

please, I need to fix following things, when I am using AMP on Alysum themes:

1. If I click on some category, nothing is displayed.
2. When I will get some product page, image of product does not appear. If I will click on “search button” and try to find something and then I will exit from searching, so product image appear. Weird.
3. Search is not working – nothing to found.
4. I can not add nothing to cart. “Unable to add to cart”.
5. Cart is not display items.


Can you help please?

Version of Prestashop: 1.7.6.0
Version of Alysum: 5.3.7
TS: 1.8.9
Version PHP: 7.2.20


URL is: imexhair.com


Thank you.
Kind Regards

Comments

Marek 15 Jul 2019, 09:36

Hi, Martin.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Martin Novak 15 Jul 2019, 10:52

Hello,

I just fill the FTP information.

Take a look please.

Thank you.
Regards

Marek 15 Jul 2019, 12:50

That is not a theme problem. The problem in on your side. Here is an error message:

Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.
Martin Novak 15 Jul 2019, 16:20

I fixed with hosting provider. Now it seems, that data is comming.
I just found one issue → If I add item to the cart, so image of product disapper.

Can you please check it, where is the problem?

Really thank you.
Regards

Marek 15 Jul 2019, 22:01

We will fix that in the next update