• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 15.07.19, 20:01
  • Opened by: Sergio Nuzzo
  • Closed by: Marek
  • Closed on: 01.08.19, 13:17
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15098 - Welcome email problem

Hello,
we have a very long welcome email as I attach you.
As you can see after the email template there is a long footer with the Sales conditions. We want put there only a link “Sales conditions” to https://writesketchand.com/content/4-sales-conditions
But we can’t find where is the configuration of welcome email or the file where we can update the html.

Thanks for your help

Comments

Marek 16 Jul 2019, 13:15

Hi, Sergio.
Try to rename/remove the folder “mails” in the /themes/alysum/

Sergio Nuzzo 16 Jul 2019, 13:28

I’ve tried but it’s the same.

Marek 16 Jul 2019, 21:20

I’m not sure that is a theme’s problem.
Try to enable this option: https://take.ms/uHbEY