• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.07.19, 19:41
  • Opened by: cta alacazar
  • Closed by: Marek
  • Closed on: 01.08.19, 12:04
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15132 - error when uploading images to some products

Hi. There are products to which I can not upload images. The size does not exceed 800×800 and weigh 70 kbs but the error appears. Memory_limit. but I have 256 in the hosting.
In some products I have not had problems.

Comments

Marek 18 Jul 2019, 19:42

Hi, cta alacazar.
The theme doesn’t manage images upload. You have to apply to your hosting support