- Priority: Medium
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 20.07.19, 09:22
- Opened by: Marion de Lauzun (FolieduJour)
- Closed by: Marek (marek)
- Closed on: 30.08.19, 12:27
- Reason: Closed
- Comment: Glad to help!
Ticket #15145 - Various problems on mobile and desktop version
I apologize in advance for the number of problems. I managed to solve a lot of them while creating the website but a lot are still unsolved, especially on the mobile and tablet versions.
My website is foliedujour.com
MOBILE / TABLET VERSION
The logo stay very large on those versions. Is there a way to make it smaller?
I used the AMP Homepage builder as requested.
1.1 The revolution slider is supposed to be responsive but it doesn’t adapt, the slider is stretched.
1.2 The products featured on the home page are not supposed to be a carousel. Is it possible to have them as rows and columns ? Like 3 columns for tablets and 2 for mobile
All products are marked as unavailable when they are actually available (no problem for the desktop)
3. PRODUCT PAGE
3.1 Problem with the products combinations: when I select a format, the size dropdown menu is supposed to adapt to it. By example the format “digital” is linked to the size “square” and “rectangle”. If I choose the format “poster” I shouldn’t have the square and rectangle option but sizes like 8×10, etc. (again no problem for the desktop)
This is a critical issue has the customer will end up with a wrong product combination
3.2 The description is very long, is there a way to collapse it or to adapt it to a mobile version?
3.3 The images on the description are not responsive
3.4 I deactivated the “customer reassurance” and “product details” tab but it’s still visible (no problem for the desktop)
4. OTHERS PAGES: “About”, “Portfolio”, “Reviews”
4.1 They are not working on mobiles
4.2 They are working on tablets but should be 2 columns instead of 3
1. ADD TO CART We can’t add the products to the cart on firefox
We can’t add the products to the cart on internet explorer
No problem for Chrome
2. PRODUCT PAGE 2.1 We can’t scroll down the smaller images carousel to the left of the main one.
2.2 Is there a way to reverse the placement of the products combination (size and format) and the product customization?
3. CONTACT PAGE How can I access it to make changes?
4. INSTAGRAM FEED Sometimes it works properly, sometimes it doesn’t appear. No way to see where the problem comes from.
Thank you in advance for your help