• Closed by: Marek
  • Closed on: 24.07.19, 10:31
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15163 - $.cookie not a function line 209 + Photos not loading on listing

Hello,

I am getting this error on the console log about the function $.cookie.

Also, images don’t seem to be loading. There is a preloader effect but never stops.

can you guide me to fix it? Or do you need ftp?

Thank you

Comments

Giannis Boulmetis 23 Jul 2019, 00:39

There is an other error on the home page about $(…).flexisel is not a function.

plus webstie url: http://enterior.gr/

Marek 23 Jul 2019, 08:08

Hi, Giannis Boulmetis.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Giannis Boulmetis 23 Jul 2019, 10:11

Updated account details.

Giannis Boulmetis 23 Jul 2019, 15:58

Updated account details.

Marek 23 Jul 2019, 16:03

I’m not able to connect:

Status:      	Connecting to 94.130.77.51:21...
Status:      	Connection established, waiting for welcome message...
Status:      	Initializing TLS...
Status:      	Verifying certificate...
Status:      	TLS connection established.
Status:      	Logged in
Status:      	Retrieving directory listing...
Command:	PWD
Response: 	257 "/" is your current location
Command:	TYPE I
Response: 	200 TYPE is now 8-bit binary
Command:	PASV
Response: 	227 Entering Passive Mode (94,130,77,51,238,63)
Command:	MLSD
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Failed to retrieve directory listing

Please try following solution: http://alysum5.promokit.eu/promokit/documentation/#child-theme

Giannis Boulmetis 23 Jul 2019, 16:24

Have you tried disabling passive mode on the ftp ?

Marek 23 Jul 2019, 16:32

Yes, I tried.
Have you tried the solution I gave you?

Giannis Boulmetis 24 Jul 2019, 10:03

Yep, child theme fixed the console errors. Thank you.