• Closed by: Marek
  • Closed on: 30.08.19, 12:29
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15216 - Menu items order not saved

Hello!
My menu items order not saved

Comments

Marek 29 Jul 2019, 12:56

Hi, Artyom.
Seems some security settings of your server doesn’t allow menu module make ajax requests.
Here is an example of requesting a file https://littlemods.ru/modules/pk_menu/ajax_pk_menu.php

and here is correct response in our server https://alysum5.promokit.eu/modules/pk_menu/ajax_pk_menu.php

Artyom Trembatch 29 Jul 2019, 15:24

how could it be?
I have a prestashop 1.7.6.0 version installed
Maybe it is a buggy version.
May be a have to use a stable previous version???
https://littlemods.ru/modules/pk_menu/ajax_pk_menu.php exist and have 644 access rights

Marek 29 Jul 2019, 19:02

That is not related to the prestashop.
Just the request to the file https://littlemods.ru/modules/pk_menu/ajax_pk_menu.php must return a correct response. In your case, it returns en error 404. Seems your server has specific security settings what blocks the request.
Please apply to your hosting support, they can fix that for sure.

Artyom Trembatch 04 Aug 2019, 13:18

Previous trouble - solved
can’t understand:
https://prnt.sc/oo4pru selected font-style
https://prnt.sc/oo4q35 font-style in google
https://prnt.sc/oo4qbg - frontend

and by the way:
informathion from this page https://prnt.sc/oo4qkh reseted from time to time include Theme Purchase ID, and i can not check an updates

Marek 05 Aug 2019, 11:05

1. You have the latest theme version. Yes, there is a confusing message what we will change in the next update
2. The logo font looks correctly for me https://take.ms/uMW81

Artyom Trembatch 05 Aug 2019, 11:08

Thank you.
it began work correctly since i cleared a cache
from now on i think a shop works correctly
thanx a lot again!

Marek 05 Aug 2019, 11:30

You are welcome