• Closed by: Marek (marek)
  • Closed on: 30.08.19, 12:28
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15257 - Can't access a product through the mobile version


When I want to access to a product, I can’t because it throws me an error as you can see in the image attached.

I ned your help please.



probleme-accessing a product.... (44.5 KiB)


Marek (marek) 31 Jul 2019, 19:27

All was fine before. What did you do before the issue has happened?

Nissim (ndjerrou) 31 Jul 2019, 19:28

I did nothing.

I got a lot of bugs just trying to make a correct version of my page.

Marek (marek) 31 Jul 2019, 19:29

I don’t see the issue, the page works fine for me https://take.ms/Rcr0S

Nissim (ndjerrou) 31 Jul 2019, 19:33

I am using the mobile version as explained in the title of this ticket.

The desktop version works fine.

Marek (marek) 31 Jul 2019, 19:35

I have no access to your server through FTP