- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 02.08.19, 18:54
- Opened by: Wonderlandstore sas
- Closed by: Marek
- Closed on: 30.08.19, 12:31
- Reason: Closed
- Comment: Glad to help!
Ticket #15272 - “Combination” option
Good morning,
In product details we are unable to insert a second “combination” option.
In fact, the drop-down menu appears empty and does not allow you to select the option chosen.
Could you please help us?
We are waiting for your reply.
Thank you so much.
Best regards
Comments
Hi, Wonderlandstore sas.
Please give me a link where I could see the issue
https://www.wonderlandstore.eu/matrimoniali/15567-2008-letto-matrimoniale-con-rete-ve170ltadl-cre-r-1601-adele-itamoby.html
but I see a drop down list of the color’s attributes https://www.dropbox.com/s/achbg14hbwarmyp/Screenshot%202019-08-02%2021.24.41.png?dl=0
Goog morning,
“Meccanismo” drop-down menu appears empty and does not allow you to select the option chosen.
We are waiting for your reply.
Thank you so much.
Best regards
You didn’t configure it correctly. Go to the product settings and make sure you have there generated combinations. I have no access to check it out
Good morning,
could I send you access credentials to the backoffice privately, so that you could help me?
I’m waiting for your reply.
Thank you so much.
Best regards
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile
Done.
I’m waiting for your reply.
Thank you so much.
Best regards
That is no a problem or a bug. You just have to generate product combinations correctly. I just did it for you https://www.wonderlandstore.eu/matrimoniali/15567-2008-letto-matrimoniale-con-rete-ve170ltadl-cre-r-1601-adele-itamoby.html
Thank you so much.
“Meccanismo” drop-down menu appears still empty and does not allow you to select the option chosen.
We are waiting for your reply.
Best regards
Write you once again. Please generate your combinations properly. I just did it for you again