• Priority: Medium
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 30.08.19, 12:17
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15273 - Can not upate the theme

Marek

As I told you I can not update neither prestashop to 1.76 not venedot theme.
When I tried to update the prestashop the files or database chashed so i restored the shop from Backup

THe venedor also has problems. I can not update it.
THe update button does not work.
After upload files with ftp I also had problems. In left column they appeared two builder ( header and AMP) that have error 500.

Can you please upload the new version for me?
The credentials are the same

Dimitris

This ticket does not depend on any other tickets.

Marek (marek) 05 Aug 2019, 11:08

The link doesn’t work for me http://koumatzidis.net.
The question about prestashop update is not related to the theme’s support.
What theme version do you have?

Dimitrios Koumatzidis (koumatzidis) 05 Aug 2019, 13:30

The link is koumatzidis.gr not net

The current version after update is 3.0.4

Dimitris

Marek (marek) 05 Aug 2019, 14:13

Please give me a link to your store and confirm credentials to connect to your server are correct in your profile

Dimitrios Koumatzidis (koumatzidis) 05 Aug 2019, 14:19

I have changed the credentials.

Marek (marek) 05 Aug 2019, 14:23

Ok, but where I can see the store?

Marek (marek) 05 Aug 2019, 15:23

Now I have access to your store. Please make a backup before update.
There also could be a problem with Page builder. There is a risk to lose layouts because of incompatibility of old and new format

Dimitrios Koumatzidis (koumatzidis) 05 Aug 2019, 16:34

I have make a back up file for the database

I zipped all the file of the puplic file.
I have a downloaded all files on Saturday.

There is also a back up option at the server side.

Dimitris

Marek (marek) 06 Aug 2019, 11:46

The theme and modules has been updated to 3.1.2 version. As I wrote before you have to create page builder layouts from scratch. Please test it out and let me know

Dimitrios Koumatzidis (koumatzidis) 06 Aug 2019, 16:35

Thanks

Marek

When I tried to set up isotope midule the front page displayed error.

So I had to delete the widget from main page.

The widget prestashop link is not working too.

Marek (marek) 07 Aug 2019, 12:07

1. Isotope module has been updated.
2. That’s because the module “Prestashop Links” doesn’t exist.

Dimitrios Koumatzidis (koumatzidis) 07 Aug 2019, 13:45

1. Isotope now show categories and we can not select products like previous version.
2. How I can link a module that does not start from ps or pk. For example I have a module for AJAX search the I want to hook it in header when I build the header page.
3 In the home page there is a slider asdvertising Alysum. Where is this widger? I want to change/remove it and I can not find it

Dimitrios Koumatzidis (koumatzidis) 07 Aug 2019, 14:00

How the submenu editor works? when I save a layout the page builder is not displayed at front office

DK

Dimitrios Koumatzidis (koumatzidis) 07 Aug 2019, 14:08

I can not find the sizes guide module

Marek (marek) 07 Aug 2019, 19:47

1. Yes we have removed “manual” option from Isotope module
2. There is a list of modules which supports “widgets” feature of prestashop
3. That is a Revolution slider widget
4. Try to disable cache in your prestashop
5. Have you tried to search it? https://take.ms/2lOiM

Dimitrios Koumatzidis (koumatzidis) 07 Aug 2019, 20:45

I can not find the sizes guide module

Marek (marek) 07 Aug 2019, 20:58

5. Have you tried to search it? https://take.ms/2lOiM

Dimitrios Koumatzidis (koumatzidis) 07 Aug 2019, 23:35

I have found the sizes guide. thanks

1How I can display the pages I created in the prestashop ( improve-desing- pages) in the footer?
2.Still can not find modules that does not have pk or ps index at widget to0l.
3.How to amend the italian title of contact block at the footer?

Marek (marek) 08 Aug 2019, 10:22

1. use Prestashop links module
2. Seems those modules doesn’t support prestashop “widgets” feature. That is not a problems of our module or a theme
3. Go to translation and translate it

Dimitrios Koumatzidis (koumatzidis) 10 Aug 2019, 08:55

1. THe images in the categories are not nice. I want the to be place 3 in a row with new dimensions . Can I manage how they appear?
2. The titles at contact form still exists. There is no box in translate page of prestashop. It is just the “send” box
3. The instagram module is working? I was thinking to set up a place in the home page that is connected with instagem. we will upload from our mobiles daily life photo of our business. Is this possible?I created a new

Marek (marek) 10 Aug 2019, 14:08

1. Looks fine for me https://take.ms/6GcVi 2. Fixed
3. Try to use Instagram widget

Dimitrios Koumatzidis (koumatzidis) 10 Aug 2019, 14:42

1. THe images in the categories are not nice. I want the to be place 3 in a row with new dimensions . Can I manage how they appear?
2. The titles at contact form still exists. There is no box in translate page of prestashop. It is just the “send” box
3. The instagram module is working? I was thinking to set up a place in the home page that is connected with instagem. we will upload from our mobiles daily life photo of our business. Is this possible?I created a new

Dimitrios Koumatzidis (koumatzidis) 10 Aug 2019, 14:48

Marek
1. The " I agre” is still in Italian. Where I can translate it?

2 I mean the images of subcategories. http://koumatzidis.gr/en/12-products

Marek (marek) 10 Aug 2019, 21:39

1. It should be in the GDPR module translation.
2. try following CSS:

#subcategories ul {
    display: flex;
    flex-wrap: wrap;
    list-style: none;
}
#subcategories ul li {
    width:25%;
    text-align: center;
    margin-bottom: 15px;
}

Loading...