- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 19.08.19, 09:44
- Opened by: yu
- Closed by: Marek
- Closed on: 01.10.19, 15:45
- Reason: Closed
- Comment: Glad to help!
Ticket #15361 - Force loading desktop version
after i choose ‘yes’ for ‘Force loading desktop version’ i couldnt open the front page anymore.
once changed back to ‘no’ everything back to normal - desktop with amp display
This page isn’t working www.xxxx.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS
Comments
Hi, yu.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and BO
updated, pls check
also found no voucher box on cart page
I don’t see any problem with AMP, how to reproduce it?
this is strange. now no matter i choose yes or no, desktop always display desktop version.
i want to display desktop version when on desktop and amp version on mobile and tablets.
But it works exactly as you described. I see a desktop version on desktop and AMP version on mobile devices. There is no any problem
Thank Marek for your quick reply.
i have another question regarding AMP.
As you can see from the images i attached.
it’s working fine on the amp home page but not on the amp product page.
could u pls help with that?
thank you for your time
Try to update your prestashop up to 1.7.6 version
updated to the latest version. still no luck.
i find that if you click on the varant, the variant picture will show, otherwise keep showing blank.
Also i was wondering is there a way to see all the variant pictures under the main image area?
Something wrong with your images https://take.ms/EFRvB could you please fix that first?
it;s fixed. pls recheck
The issue has been fixed. Please test to confirm the change
updated to the latest version. still no luck.
i find that if you click on the varant, the variant picture will show, otherwise keep showing blank.
Also i was wondering is there a way to see all the variant pictures under the main image area?
1.
There is no such option in the theme.
2. There are just no images at all https://take.ms/PReMS
Hi You seems fixed the issue yesterday and now it happens again today.
blank image. i am not sure what i did today cause this issue again?
what did you fixed yesterday?
thank you for your patience
Please add images first https://take.ms/PReMS then I’ll take a look what’s wrong with product page
Hi Marek
I could not find how to configure so that the product page picrures as showns on picture2 could display like picture1.
Could you pls help
thanks
Here is the option you need to show thumbnails. It’s in the Product Image widget in product page layout https://take.ms/UwFky
thank you so much for the quick reply and it works.
i do have another question, i am not sure if it’s related to the theme configuration or not.
as you can see below a typical link for one of my product is
https://www.shoptopdress.com/apparel/10410-108745-ericdress-one-piece-leopard-skimpy-swimwear.html#/1056-color-black/1209-size-s
it included the default variant information ‘#/1056-color-black/1209-size-s’ is there anyway that it only shows https://www.shoptopdress.com/apparel/10410-108745-ericdress-one-piece-leopard-skimpy-swimwear.html when people click it?
thank you
That is a question about prestashop configuration. I never see an option to do that, but you can ask prestashop community, maybe someone has a solution for you