• Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 01.10.19, 15:31
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15375 - Translations problems


I am working on a website (https://www.labruleriedesalpes.fr) which is developed with Prestashop 1.7.
I have difficulties to translate all my website in French. Most of the website is in French but some words are still in English and I can’t change it. When I go to International –> Translations –> Modify translations, I have an error message : “There is no translation file available.” (please find a screenshot in attached document).

What should I do to become able to translate the last words in French ? Which file is required ?

Thank you in advance for your answer. Please, let me know if you need further informations to help me.

Best regards.

This ticket does not depend on any other tickets.

Marek (marek) 22 Aug 2019, 19:38

Hi, Sylvain.
I see you have two licenses for http://vitafire.fr and http://jerichocosmetics.fr do you have a license for http://labruleriedesalpes.fr too?