• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 21.08.19, 17:17
  • Opened by: Maria Emasheva
  • Closed by: Marek
  • Closed on: 30.08.19, 12:40
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15377 - Error after installing theme

Hi!
Just installed your theme, and after choosening this theme as main theme something went wrong, and now my site (bluepumpkinshop.ru) and back office do not work at all.
Can you please suggest what should I do now?

Comments

Marek 21 Aug 2019, 17:19

Hi, Maria.
As I can see, there is permissions error of the cache directory. That’s not related to the theme. Try to set up CHMOD 777 for the directory /var/cache