• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 26.08.19, 10:20
  • Opened by: Matthias Krijt
  • Closed by: Fred
  • Closed on: 01.12.19, 12:18
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15400 - New category page does not appear.

I created a page for the categories, but when I go to the web nothing is displayed.

Thank you.

Comments

Marek 26 Aug 2019, 10:26

Hi, Matthias.
Go to Theme Settings → State Monitor, find there Page Builder module and make sure it’s placed in every hook

Matthias Krijt 26 Aug 2019, 10:55

I see a lot of hooks. In which hooks does it has to be placed? See attachment please.

Marek 26 Aug 2019, 11:12

There is all fine with hooks.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Matthias Krijt 26 Aug 2019, 11:45

I have added it now. You can find it in the map /domains/test.onlinetopgarden.com

Marek 26 Aug 2019, 14:15

The issue has been fixed. Please test to confirm the change

Matthias Krijt 26 Aug 2019, 15:08

Thanks a lot! That works now.

Jos Salfischberger 21 Oct 2019, 20:20

I cannot fix this one. I have no empty categories. Strange

Marek 21 Oct 2019, 20:20

Where I can see the issue?