• Closed by: Marek
  • Closed on: 01.10.19, 15:38
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15423 - Statistics error

Hello!!!
No active users on site shown in admin statistics
https://prnt.sc/oy7qbf

Comments

Marek 27 Aug 2019, 20:04

I have no access to your server to check out the issue

Artyom Trembatch 28 Aug 2019, 12:57

Hello, Marek!
Do you need a c-panel, or ftp?

Marek 28 Aug 2019, 18:06

I need FTP access as before

Artyom Trembatch 29 Aug 2019, 10:25

Hello!

Marek 29 Aug 2019, 12:56

I also need access to back office

Artyom Trembatch 29 Aug 2019, 14:46

https://littlemods.ru/littlemodsadmin/ admin@littlemods.ru
TdutyEpzyjd123@

Marek 29 Aug 2019, 16:26

I’m not sure the issue is related to the theme. I have reviewed dashactivity module code and there is no any interact with the theme. It takes all data from database

Artyom Trembatch 29 Aug 2019, 16:35

maybe it depends on module placement?
such is https://prnt.sc/oz72xr statistics module not inplanted in footer hook?
My ps 1.6 shop has it implanted in footer hook and statistics shown correctly on it

my ps1.7 hooks
https://prnt.sc/oz74ey

Marek 29 Aug 2019, 19:33

As you can see in the source code of the module, footer hook is not used https://take.ms/vDBn4