• Closed by: Marek
  • Closed on: 01.10.19, 15:42
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15430 - Recurrent problems updating

Hello!

I had problems updating the theme, using the automatic feature and the manual method too. I have made multiple test in my local, but it is impossible to update. How can I completely uninstall the theme to re-install it clean without losing Prestashop data like customers, orders, etc?

Comments

Marek 28 Aug 2019, 19:19

Hi, Jonathan.
What theme version do you have?

Jonathan Maturi 29 Aug 2019, 01:30

TS v.1.8.7 | Alysum v.5.3.4 | PS v.1.7.5.1

Marek 29 Aug 2019, 12:18

Try following fix:
- Open the file /modules/pk_themesettings/inc/confighelper.php
- find the line 

$update_list = "https://alysum5.promokit.eu/promokit/updates/versions.dat";

- replace it with

$update_list = "https://alysum5.promokit.eu/promokit/updates/list.dat";
Jonathan Maturi 05 Sep 2019, 22:10

Ok, did that and got the loading error (working on local):

commonscripts.js:209 Uncaught TypeError: $.cookie is not a function 

  at HTMLDocument.<anonymous> (commonscripts.js:209)
  at u (bottom-f56eb228.js:39)
  at Object.add [as done] (bottom-f56eb228.js:39)
  at m.fn.init.m.fn.ready (bottom-f56eb228.js:39)
  at commonscripts.js:34
Jonathan Maturi 05 Sep 2019, 22:41

Ok, did that and got the loading error (working on local):

commonscripts.js:209 Uncaught TypeError: $.cookie is not a function 

  at HTMLDocument.<anonymous> (commonscripts.js:209)
  at u (bottom-f56eb228.js:39)
  at Object.add [as done] (bottom-f56eb228.js:39)
  at m.fn.init.m.fn.ready (bottom-f56eb228.js:39)
  at commonscripts.js:34
Marek 06 Sep 2019, 00:18

Try to regenerate theme’s config. Just delete the file /config/themes/alysum/shop1.json

Jonathan Maturi 06 Sep 2019, 03:12

Nope, didn’t work. In fact now all my product are not showing in the correspondent categories. Please, is there any ways to fully uninstall this theme and re-install it from scratch?

Marek 06 Sep 2019, 08:42

you don’t have to do that. Please give me a link to your store

Jonathan Maturi 06 Sep 2019, 16:27

I was working on locale, the only difference is the live server has not an updated theme. The idea is to have a fully updated theme to use the AMP module, because the responsiveness is a lil broken.

https://fenomenajewelry.com/adminfe/ You have your user and password in my profile

You can set this thread to private if you want.

Marek 06 Sep 2019, 20:40

I don’t see any error in console here https://fenomenajewelry.com/en/