- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 01.09.19, 16:15
- Opened by: Antonis Antonakakis
- Closed by: Marek
- Closed on: 01.10.19, 15:23
- Reason: Closed
- Comment: Glad to help!
Ticket #15460 - Minor issues
Hello,
The new eshop is live now and the URL of the BO nad the Front have changes but I cannot update it in my profile to get support.
I have the following issues:
1. I cannot show the Google map in my contact us page
2. Although the contact module is fully translated (or I cannot find more untranslated strings) the contact page has many English words instead of Greek (please check https://www.contact.gr/el/contact-us)
3. The product comparison button “COMPARE” is again in English, although it is translated within the module
4. When I add a product to comparison the list is not updated automatically. I need to refresh the page in order to see the number of product to be compared and finally compare them.
Your demo in Themeforest doesn’t show the contact page
Could you please help?
Comments
please update BO URL now, I have removed current link
Hello,
It’s ready…
Seems the FTP access still to the old website
Hi, it’s fixed.
Regards
Hi, the username was wrong.
I have updated the information and checked it again.
Now it works.
Sorry for the inconvenience.
Something wrong again. I can connect, but when I edit files (/themes/venedor/modules/contactform/views/templates/widget/contactform.tpl) I don’t see any changes in the front end https://take.ms/vlXe5
Yes, I see.
I tried to change it directly to Greek and doesn’t work eithr.
It’s like the form used is a different one. Is it possible?
I don’t understand how it’s possible. maybe you have some additional contact module?
Hi,
I found the problem. It was caused by the Re-Capcha module.
When I de-activate the protection of the contact form everything is working.
Regards
What about my other issues?
3. Try to change the translation somehow, and then change it back (make something like reset)
4. Compare works fine now
I tried no. 3 but it didn’t change. Also, the messages on the top-right of the page, when you add or remove a product to the list are in English, although are translated.
I’m not able to open translation page in your back office. I see the following error:
Please fix it first
Hi, for me it works.
I can open the translation. Are you trying to open the theme translation?
I select modules > compare products and get that error
Yes, I see. I don’t know what happens.
I have uninstalled the module. Maybe a new installation can work.
Otherwise I won’t use it.
BTW, I cannot find the module to install inside the download from Themeforest.
The path inside an archive is /dependencies/modules/pk_compare