• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 03.09.19, 02:03
  • Opened by: Ahmet Ahmet
  • Closed by: Marek
  • Closed on: 01.10.19, 15:43
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15470 - Product page, images disappear when cliecking on Add to cart

Hello,

When I click on Add to cart in product page, images disappear. If I refresh page images come back again.

Thank you for your help

Comments

Marek 03 Sep 2019, 12:54

Do you mean AMP (mobile version)?

Marek 03 Sep 2019, 12:55

Try to update the theme to the latest version 5.3.8. Don’t forget to make a backup before the action

Ahmet Ahmet 04 Sep 2019, 15:17

yes this is on mobile version

Ahmet Ahmet 04 Sep 2019, 17:25

Just a question before doing update.
we have one Production and One Development environment.
If I launch update on Dev, Is there a risk that the production environment will be affected because of the domain name ? (module is registered with production domain.

Marek 04 Sep 2019, 18:59

I don’t know how your environment is configured, and I can’t reply to your question. Just make a backup before update

Ahmet Ahmet 10 Sep 2019, 22:48

Hello, I already made some modifications on templates. If I do update, do I lost those modifications ?

I have another issue which is more critical that I just discovered. On product page If I choose any size, it always add in cart the first one selected. That means if I change selection there is no change.

Ahmet Ahmet 10 Sep 2019, 23:18

I just found a workaround. I switched to radio button and it solved.

Marek 10 Sep 2019, 23:38

Great!