• Closed by: Marek (marek)
  • Closed on: 30.09.19, 10:06
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15494 - I don't get the product reference


I need to know why I don’t see the product reference or the brand logo in the Product detail section.

Attached photo so you can check what I say.

Thanks and best regards.



Marek (marek) 05 Sep 2019, 12:04

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Horticulture Tecnique del Sureste S.L. (horticulturegrow) 26 Sep 2019, 12:47

You already have access to FTP in my profile.

Marek (marek) 26 Sep 2019, 14:53

I add a fix to the file /themes/alysum/templates/catalog/_partials/product-details.tpl but no changes at the product page. Make sure you have disabled cache

Horticulture Tecnique del Sureste S.L. (horticulturegrow) 30 Sep 2019, 08:48

You have already solved it.

Thank you