• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 09.09.19, 10:29
  • Opened by: Sylvain Duval
  • Closed by: Marek
  • Closed on: 01.10.19, 15:45
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15512 - Search bar doesn't work

Hello,

On my 3 website I’m using with your theme, search bar doesn’t work well.
Most of the time it say there is no product, even if a product does have the name I’m searching for.
You’ll see in screen print attached (for the website : https://www.labruleriedesalpes.fr/). In this website, search bar works sometime, and doesn’t for some products.

Please let me know how to make it work properly.
Regarde,
Nathalie

Comments

Marek 09 Sep 2019, 11:24

Hi, Sylvain.
We do not use any specific search module. We are using native prestashop module. I can’t make a fix in the prestashop module.