• Priority: Medium
  • Status: Waiting on customer

Ticket #15519 - Installation failures

Good morning,
Yesterday I bought the license to start my online store.
I have followed the configuration of the manual, but when I want to select it, it does not load.
The file has already been uploaded to the themes folder but it is not installed.

Send error image.

Please wait for your prompt response.

This ticket does not depend on any other tickets.

Marek (marek) 09 Sep 2019, 14:40

Hi, Ronald.
Have you unzipped downloaded archive? The installation file is alysum-v.5.3.8.zip

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