- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 14.09.19, 16:39
- Opened by: Lynda
- Closed by: Marek
- Closed on: 27.09.19, 22:47
- Reason: Closed
- Comment: Glad to help!
Ticket #15577 - Size guide doesn't work with last update
Hi, Marek,
Since I have upgrade the theme from v.5.3.6 to v.5.3.8, size chart doesn’t work. I have tried to copy the file /modules/pk_sizeguide/pk_sizeguide.php from backup to my PrestaShop and replace the file (like on the ticket #14536) but it is still the same problem.
I haven’t reinstall the module because I don’t know how to do it. After I uninstall size guide module, how can I reinstall it ?
Thank you
Comments
Please give me a link to a product page where Size Guide doesn’t work
For exemple :
http://kalycashop.org/index.php?id_product=1&id_product_attribute=1&rewrite=hummingbird-printed-t-shirt&controller=product&id_lang=1#/1-taille-s/8-couleur-blanc
But it works for me. Try in another browser
Sorry, look this link :
https://www.kalyca.fr/index.php?id_product=44&id_product_attribute=143&rewrite=veste&controller=product&id_lang=2
Size chart doesn’t in any of my browsers.
In fact, it’s strange, sometimes size chart pops up, sometimes not…
I have no access towebsite t s ee the configuration.
If you are using child theme, make sure your congif is correct http://alysum5.promokit.eu/promokit/documentation/#child-theme
If not, try to regenerate themes’ config: delete /config/themes/alysum/shop1.json it will be regenerated automatically
When I try to fill in website access details on the page “Edit my details”, it’s write : “The link can be changed only with the support team.”
I have delete /config/themes/alysum/shop1.json but the problem persists…
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
See attached file. I can’t fill out website access details…
Please try now
I have fill out the fields for my test webshop http://kalycashop.org Please write explain me what you do on this website in order for me to apply your solution.
Thank you, Marek.
Back office passwords seems wrong
Sorry. Please try now.
For me, Size Guide works fine here http://kalycashop.org/index.php?id_product=1&id_product_attribute=1&rewrite=hummingbird-printed-t-shirt&controller=product&id_lang=2#/1-size-s/8-color-white
OK, I don t know why but it seems it works now…