- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 17.09.19, 09:35
- Opened by: Andrei Fiber
- Closed by: Marek
- Closed on: 01.10.19, 15:50
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #15598 - Use theme - issue
Please, give some information what was a reason why I cannot install Theme Alysum. I have to know what can I do in case of change server.
Comments
As I remember you forgot to unzip downloaded archive. Installation file is inside the folder “theme”
Ok, quick review :
Inside the archive there is:
prestashop-1.6.x
prestashop-1.7.x
alysumchild.zip
Because we use Prestashop 1.7.5.2 → prestashop-1.7.x
inside this folder there is:
alysum-v.5.3.8.zip
On a clean install of Prestashop 1.7.5.2 (degug - off), in Prestashop “Theme & logo” I choose exactly this file. Install isn’t a problem. The issues start after I try to “Use this theme”.
“Błąd podczas wyłączania modułu gamification. Property Tab→name is empty..”
This is ABSOLUTELY crucial for me to have a working theme! This is a commercial theme which on definition HAVE to work. If it possible please give some information on how to correct this theme or send some update.
By default the module “gamification” is present in the prestashop, that’s why it’s present too in the theme’s config /themes/alysum/config/theme.yml try to delete it
There could be one more issue with product comments modules, it’s because you have outdated prestashop version 1.7.5.2, the recommended version is 1.7.6.1