- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 18.09.19, 11:18
- Opened by: Martin Holub
- Closed by: Marek
- Closed on: 01.10.19, 15:52
- Reason: Closed
- Comment: Glad to help!
Ticket #15612 - problem with theme use
Hello, I have a problem installing the theme. when done, the home page cannot be viewed and debug writes:
Comments
I tried to uninstall all modules and install everything again, but without success
I have prestashop 1.7.6.1 (new instal)
Hi, Martin.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and BO
I fill it, thank you
Hi, Martin.
I’m not able to login to your back office:
Sorry, bad mail, I’ve already fixed
The theme has been installed
thank you, can i change it back to basic and then just use it? it will work? I need to edit it at night
Ok, yes, it should be working now