- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 24.09.19, 10:17
- Opened by: Yannis
- Closed by: Marek
- Closed on: 01.11.19, 18:33
- Reason: Closed
- Comment: Glad to help!
Ticket #15665 - PK Popups
Hello
I am trying to edit the popups for Newsletter and Size Guide but having some small issues.
1) I want to change the text in the newsletter popup but cant see where to edit the text…..? I can only change the image but not text….. There is no fields to edit text Please see attached.
2) How do I remove / edit the image on the size chart pop up? Again I can change text but not image…. See attached
Thank you
Comments
1. you can change the text in the translations - https://take.ms/OPCNK
2. you can upload your images for size guide module to the folder /modules/pk_sizeguide/views/assets/images/measuring-tips.jpg and change the text in the module settings
Hi Marek
Thanks for quick response but I tried this and translation does not update! See attached. Also could no see where to update the header !Be the first to know! ?
I updated other translations in the Theme and these worked fine it is just this…
Thank you
The is not email subscription module, the is a Popup Message module
Hi Marek
Yes this is the pop up message for newsletter so were can I find this to update the text?
I need a pop up with a message when users enter the site for the first time. Sorry but this is a bit confusing having to change the image in one module and the text in an other!
Were is this text so I can change this?
Thank you
You can find a text in the translation of the module Popup Message https://take.ms/kgwcL
Hi Marek
Thank you for your response but unfortunately every time I modify this translation I get an Internal server error in the back office !
500 Internal error and the only way I can get things to work again is restoring a backup! So I will have to stop using this, unless there another solution?
Is there another pop up module I can try? If not for now I will have to leave this…
Thank you
That issue is not from the module. If you will have the issue next time, please let me know before restoring a backup, I can figure out what causes it.
I don’t have another popup module to advice you.
You can try to change the text directly in the file /modules/pk_popup/pk_popup.tpl
Hi Marek
Thanks for answering, ok this is happening again now!
If I enter in:
International > Transalations
Modules > Module Manager
Then the back sends me a 500 Internal Server Error,
I think i know what is the cause it is the module of email alert that is by default for PS. You probably dont remember but in the beginning I had an issue with this as the merchant did not receive the email confirmation of an order! So I installed this!
This is a standard ps module ps_emailalerts but it breaks the backend of the ps. So not sure if this has to do something with the theme?
I have search forums and this does not produce an error with other installations so maybe there is something in this module that is not compatible?
I really need to fix this as receiving mails after an order is placed is very important
I have now disabled this module so I can carry on working…but I need to fix this.
I await your response,
Thanks
I have enabled Debug Mode and I see the error message now:
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP I’ll try to find out where the issue come from
Hi Marek
I think for now I have solved the issue, I had 2 modules for mail Alert and I removed the old one ….by changing name of folder via ftp.
I also updated some other modules so the original mailalert module is now working and I have eliminated this Server Error. Lets hope it stays like this!
For now if you dont mind I will leave this thread open just in case it happens again
Thank you
Great!