• Closed by: Fred (fred)
  • Closed on: 03.01.20, 14:12
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15670 - Amp Category Filter problem

Hello,
I have a problem with the AMP Product Filter.
If I choose to filter products ONLY by brand it works OK, but if I want to filter products by brand and something else (like size or color) the results are wrong.
How can I fix this problem?

Thank you

P.S For an example you can visit and apply some filters : https://test.eliodor.ro/mobile/category/74-femei-incaltaminte?fbclid=IwAR2fAFWPbqzcbop-DM9MF684q3MHUh_-Py-UxmGGwlUd8B2px79nypysgrk

Comments

Marek (marek) 24 Sep 2019, 21:21

Hi, Geana Adrian.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Geana Adrian (GeanaAdrian1) 26 Sep 2019, 14:49

Hi Marek,
I have updated all the necesdary fields.
Thanks

Marek (marek) 29 Sep 2019, 12:10

Sorry for the delay. We are working on the issue.

Marek (marek) 30 Sep 2019, 15:54

Seems the path is wrong /home/lucian/public_html/modules Could you please give me a path to the domain https://test.eliodor.ro

Geana Adrian (GeanaAdrian1) 30 Sep 2019, 17:01

I'm sorry, the link I sent you was wrong. The correct link is https://eliodor.ro/mobile/category/74-femei-incaltaminte and the path is /home/lucian/public_html/

Thanks

Geana Adrian (GeanaAdrian1) 03 Oct 2019, 09:40

Hey Marek, Is the info ok, did you had time to inspect this issue? Thanks

Marek (marek) 03 Oct 2019, 14:54

Hi, Adrian.
Faceted Search module changed it's methods, and we have to update AMP filter as well. We are working on that, but it will take some time

Geana Adrian (GeanaAdrian1) 09 Oct 2019, 13:52

Hello Marek
Can you estimate how muctch it will take? we are depending on this issue to be rezolved so we can lunch our store.

Thank
Adrian

Marek (marek) 09 Oct 2019, 19:11

Hi, Adrian.
I'm sorry for the delay. I hope we will solve that issue within couple of days after October 16. We have small vacation right now. Sorry once again

Geana Adrian (GeanaAdrian1) 21 Oct 2019, 08:48

Hi Marek
Do you have any news on this issue?
Thanks

Marek (marek) 21 Oct 2019, 08:59

Hi, Adrian.
I know it take too much time, but no result yet. We must solve this issue because we selling this module separately and with the theme. Give me please a couple of days more and I'll let you know about a progress.

Marek (marek) 22 Oct 2019, 23:40

One more day spent with no result. Keep working on that tomorrow...

Geana Adrian (GeanaAdrian1) 23 Oct 2019, 15:30

Hello Marek,thank you

If it helps i have discovered a new issue that i think it is connected with this one
On the AMP when you go on a brand page it shows you only 12 products ( on desktop version there are 64 ).
And if you go on a category where you have products from different brands - for the same brand with 64 produscts the AMP shows only 12

I am shure that this is connected with the main issue but hope the info helps you.

Thanks

Marek (marek) 23 Oct 2019, 20:43

AMP filter initially has been developed based on Faceted Search module version 2.x.
For now latest version is 3.4 where a lot of code was rewritten.
We are working now to make AMP filter work with latest Faceted Search

Marek (marek) 25 Oct 2019, 19:53

We have make a fix. Please text it out now.
Sorry for such long waiting

Geana Adrian (GeanaAdrian1) 28 Oct 2019, 09:59

Hello Marek,
I have tested the filters but the issue is still there
Tryd to select brand/color but it doesent show correct results
Thanks

Marek (marek) 28 Oct 2019, 12:42

but for me all works fine https://take.ms/MgwVe

Geana Adrian (GeanaAdrian1) 29 Oct 2019, 12:54

Hello Marek
The desktop version is functioning well and it has been so from the begining. The problem is on the AMP - mobile vesion
I have attached to screenshots of the mobile version AMP using the filters Brand ( Adidas + Color Alb with is white in romanian)
As you can see from the screensoot the results are wrong is shows different colors and brands.

Thanks

Attachments:

Geana Adrian (GeanaAdrian1) 29 Oct 2019, 12:55

The filter picture

Attachments:

Geana Adrian (GeanaAdrian1) 29 Oct 2019, 14:00

The filter picture

Attachments:

Marek (marek) 29 Oct 2019, 17:16

do you mean the quantity is not updated?

Geana Adrian (GeanaAdrian1) 30 Oct 2019, 16:31

Also the quantities do not refresh after i select white for example... all the brands have the same quantiti witch is not possible - they should show only the number of products that are white for each brand. and the results are not ok - for example with a white filter there should be only white products but there are not.

Marek (marek) 30 Oct 2019, 23:52

product quantity option has been disabled. As for color filter + brand it works exactly as desktop https://monosnap.com/file/L0T8lQuynVUyN385qZlNxzXX4Eh5y2

Geana Adrian (GeanaAdrian1) 31 Oct 2019, 10:25

On AMP if i go to : https://l.facebook.com/l.php?u=https%3A%2F%2Feliodor.ro%2Fmobile%2Fcategory%2F74-femei-incaltaminte%3Ffbclid%3DIwAR39ROlkbhNKViDtBGgf9eCaL-6OqPhs-QaKyowW7EYDWNGPigGpndPRCqw&h=AT3oQhlPfEfZ_FWg9pp0PeNWOyS6L5HaqPD6Iel6W_iF3BXXT2DJQVznuqr7lbBaBGm47lxxeNzgZj3KxCmbkMJxNFaOnk21q1zr3YnbvTPw3wWV9Bc0Fl0nX5U5KZt3Cg

and chose to filter by a brand ( for example Bikembergs ) the results are onlu 10 products from bikemberg ( on the shop there are many many more) if i click > SHOW MORE PRODUSCT ( in romanian ARATA MAI MULTE PRODUSE)
the products that are loaded are not from bikembergs but are different brands/colors etc.

Marek (marek) 31 Oct 2019, 10:30

I see now. The first result is correct but only "load more" give wrong result

Marek (marek) 04 Nov 2019, 15:03

Could you please test it out now?

Geana Adrian (GeanaAdrian1) 04 Nov 2019, 18:33

Hello Marek,
It looks like the filters are working now but the Load More button at the bottom is dissapered.
Thanks

Marek (marek) 05 Nov 2019, 12:59

it means there are no more products

Marek (marek) 05 Nov 2019, 13:22

I see the problem now. Keep working on that.
The problem here is because no native solution from google AMP script and we have to do that ourself

Geana Adrian (GeanaAdrian1) 11 Nov 2019, 15:48

Hi Marek... any new with this issue?
Thanks

Marek (marek) 11 Nov 2019, 17:30

I can't find "custom" solution here yet. I'll keep try with some idea. Also hope for a fix from google