• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 11.10.19, 03:43
  • Opened by: Damon
  • Closed by: Marek
  • Closed on: 01.11.19, 19:05
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #15846 - Messenger doesn't in all the languages

Hi

It seems that the messenger only show in the english version and doesnt work in the other languages

Could you let me know how to fix this ?

Comments

Marek 13 Oct 2019, 10:21

Do you use some additional Facebook module? I see an error generated by code from third party module

Damon 14 Oct 2019, 23:21

I’ve copy the code from facebook in the footer of each language

<!– Load Facebook SDK for JavaScript –>
<div id=”fb-root”></div>
<script> <![CDATA[
window.fbAsyncInit = function() {
FB.init({
xfbml : true,
version : ‘v4.0’ });
}; (function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = ‘https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js‘;
fjs.parentNode.insertBefore(js, fjs);
}(document, ‘script’, ‘facebook-jssdk’));
]]></script>
<!– Your customer chat code –>

Marek 21 Oct 2019, 20:09

Why don’t you use our module to display Facebook Chat?