• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 13.10.19, 22:50
  • Opened by: Raul Pop
  • Closed by: Marek
  • Closed on: 01.11.19, 19:00
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15860 - SSL

HI,
I seem to have a problem with activating ssl. The site is savelectro.ro . In BO the activate ssl option is greyed out. The certificate is valid, i talked with the hosting and there isn’t any problem from their side.
What could be the problem?
Thank you

Comments

Marek 14 Oct 2019, 22:44

Hi, Raul.
That is not related to the theme. Try to use the solution from this ticket https://www.prestashop.com/forums/topic/542087-cannot-enable-ssl-gray-button/