• Closed by: Fred
  • Closed on: 02.12.19, 21:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15870 - add to cart does not work in IE

Hello Marek,

I thought you had fixed this issue (like issue#15747)?

But in Internet Explorer the “add to cart” does NOT work again?

How is that possible?
Is there anything we can do to fix this in the future if it happens again?

you can see this issue in IE op page: https://eenhoorn.eu/nl/koffie/

If I add something to cart it only shows #, like: https://eenhoorn.eu/nl/koffie/#

also on the homepage the blog carousel and the instagram carousel is out of proportion again.

greetings,
Marianne

Comments

Marek 16 Oct 2019, 10:42

What did you do before it happened?

Marianne van der Sluis 16 Oct 2019, 11:31

I don’t know because I don’t use IE myself, but someone tried to order and failed so something (small) happened. We did not do any major things to the website anymore.

When i went to look after someone told me it did not work I saw that even the images on category-page did not show, this was caused by the fact that I had turned on “lazy loading” in the theme (to make it load faster on mobile devices), switching that off fixed that.
Maybe switching it on before caused this?

You have fixed this before do you remember where and how?

Marek 16 Oct 2019, 20:15

I see en error in the module “mollile”

Marianne van der Sluis 29 Oct 2019, 09:32

Hi Marek,

We found the same error and we were able to solve our problem by changing the order of the modules positions in the backend of the shop, the moment of ‘loading’ this module was altered this way and now it functiones well.
Thank you for your help!

Marek 29 Oct 2019, 10:42

Great!