• Closed by: Fred
  • Closed on: 01.02.20, 14:02
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15952 - Error login / simple registration does not work, normal registration either

Hola, después de instalar laplantilla he intentado registrarme o acceder a la web y no es posible, probé añadiendo nuevos módulos y tampoco los carga correctamente… ¿a que se puede deber esto?

Comments

Marek 24 Oct 2019, 20:11

Hi, Gloria.
Sorry for the delay.
I see the issue first time, usually all works fine. Could you please disable modules in your back office which you are not going to use. That will let us know that nothing blocks Register button

Gloria Franco Hernandez 03 Nov 2019, 02:57
Gloria Franco Hernandez 03 Nov 2019, 03:27

Hello, I have deactivated modules and I have deactivated the template and now when activating the modules and the template … the registry does not work … since I need it to be a more complicated registry than the one offered by the template … I I would like if the original prestashop registration can work …

Marek 03 Nov 2019, 11:54

So, registration in the original theme doesn’t work too?

Gloria Franco Hernandez 07 Nov 2019, 22:10

Hello again … in the original theme it works without problem, now there are two possible user registration groups: professional and private … in such a way that you always have to choose first what they are (since the requirements are different for each case) then I was wondering if you can modify the theme so that when you click on register you can select if you are professional or not … even if it is not so easy to register … (I also wanted to add the registration module by google or facebook, for private clients … later) ….
I don’t know if I could explain myself correctly …

Marek 09 Nov 2019, 13:25

I’m not able to register with default theme what you have enabled now. Here is my screencast https://take.ms/hY5bJ

Gloria Franco Hernandez 21 Nov 2019, 17:45

Hello again … we are reviewing the problems with the registry but they tell me about the developers of the modules that are failing if someone is modifying the hooks I quote their message: “Before I left the module running and tested in both stores, if not now it works is because the module is unpinned from all the hooks that correspond to it, attached screenshot, please check in your store if there is something or someone who is unpinning the module from the hooks. "

I would like to know if that has been modified or not to see that it may be failing thank you very much for your attention. Greetings.

Gloria Franco Hernandez 22 Nov 2019, 11:02

Hello again, I would like you to click on the home page of the web by clicking on the registration button … redirect you directly to the full registration … thank you very much …

Fred 22 Nov 2019, 11:31

Something strange is going on with your registration, I see the problem first time at all. It looks like some module/script blocks registration, I see the following https://take.ms/gLe8t

Do you use some specific modules?
Are you able to install fresh Test prestashop installation just for a test?

Gloria Franco Hernandez 26 Nov 2019, 17:10

Hello again … the creators of one of the modules that affect the registry tell me. That the problem lies in the configuration of the floating register since it causes some conflicts with the id.
Then I would like to know if I can modify the template so that when you press the button to login or register, jump to the default prestashop register. I quote below the response of the technical team of the module in question:
“We have performed the tests on the standard form

https://www.atelierdistribucion.com/index.php?controller=authentication&create_account=1

That floating form has several problems, if at least the form id was changed it could be added as a custom form in the module, but from what I can see it does not add all the fields of the form so it will not be able to use other modules that add extra fields, if they change the id of the form we can configure at least the field of acceptance of lopd. "

thank you so much for your attention

Fred 27 Nov 2019, 14:47

I have checked out the source code but didn’t found a way to change the link.

Gloria Franco Hernandez 27 Nov 2019, 22:46

Hello again … the creators of one of the modules that affect the registry tell me. That the problem lies in the configuration of the floating register since it causes some conflicts with the id.
Then I would like to know if I can modify the template so that when you press the button to login or register, jump to the default prestashop register. I quote below the response of the technical team of the module in question:
“We have performed the tests on the standard form

https://www.atelierdistribucion.com/index.php?controller=authentication&create_account=1

That floating form has several problems, if at least the form id was changed it could be added as a custom form in the module, but from what I can see it does not add all the fields of the form so it will not be able to use other modules that add extra fields, if they change the id of the form we can configure at least the field of acceptance of lopd. "

thank you so much for your attention

Fred 03 Jan 2020, 14:35

Sorry, seems I missed the ticket.
Yes, you can modify the template. Consider to use child theme to be sure an update of the theme doesn’t override your modification.