• Priority: Critical
  • Status: Assigned

Ticket #15979 - Wire transfer module does not work in alysum

Hello Marek,
I am configuring the payment methods in Alysum, I have activated and configured the module for wire transfer but it is not seen in the front as a payment option. can you help me with this? it is urgent.
The store is in production.
regards

This ticket does not depend on any other tickets.

Marek (marek) 23 Oct 2019, 18:17

as I can see it works https://take.ms/7GR8S

Leonor Fernandez (Leonor2706) 23 Oct 2019, 18:22

What you are seeing is to pay with paypal or credit card, but not by bank transfer

Marek (marek) 23 Oct 2019, 18:40

please make sure all is configured correctly. Band wire option works fine in our demo and localhost.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Leonor Fernandez (Leonor2706) 23 Oct 2019, 18:49

The access data you see in my profile has changed. I was using that domain provisionally while doing store settings before putting it into production.
I need you to delete that information in order to place the correct information and that you can access.
I have configured all the fields and activated the module. It really is very simple and I had already activated it before on other occasions. I don't understand what the problem may be ...

Marek (marek) 23 Oct 2019, 18:51

Done.
Have you checked bank wire configuration? Bank wire option works fine in our demo and localhost.

Leonor Fernandez (Leonor2706) 23 Oct 2019, 19:54

Hello Marek,
Yes.see attach. This is really very simple. I don't think the problem is here ..
in which hooks this module must be hooked.
At this time it is only hooked on: displayPaymentReturn
But I see that the payment module with paypal is hooked on other hooks, It is possible the problem be here?
Maybe it should also be hooked on this hook: displayOrderConfirmation or other? or more?

Leonor Fernandez (Leonor2706) 23 Oct 2019, 23:21

Marek, any suggestions, about this problem?

Marek (marek) 24 Oct 2019, 19:22

sorry for the delay, we have too much tickets these days
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Leonor Fernandez (Leonor2706) 24 Oct 2019, 21:06

I have placed the info on my profile so you can access the back office.Please help with this issue as soon as possible, it is very important
I remind you that item 2 of the Ticket #15872 is still unsolved. If you can help me with both, it would be fine.
Thank you very much

item 2: Also in reference to the banners of the sample page “page builder” of the home.
I have removed the photos, to place mine, but the white boxes no longer appear.
I have placed in the Adittion class field of the banner (relative banner-01) for the example 1, as in the example banner, but the text appears below the photograph, and not above and inside the white box as in your example,
I have reviewed everything but I can’t find a way to achieve that effect.

Marek (marek) 24 Oct 2019, 21:14

there is no access to necessary pages in your back office. All the information you have there is not interesting for me. I see a lot of different back offices during a day and do there only things which are necessary to solve problems, so don't worry about security

Leonor Fernandez (Leonor2706) 24 Oct 2019, 22:30

And what do you need? let me know, please

Marek (marek) 24 Oct 2019, 22:36

I need normal access to your back office, to not ask you every time to open me some page

Leonor Fernandez (Leonor2706) 24 Oct 2019, 22:56

Ok done. I hope now you can solve the problem.
This store is in production.
If necessary please put it in maintenance
Regards

Marek (marek) 24 Oct 2019, 23:04

Is that what you need? https://take.ms/3ZCPY

Leonor Fernandez (Leonor2706) 25 Oct 2019, 00:27

yes, thank you very much!
Now only the banners issue is missing:Ticket #15872
item 2: Also in reference to the banners of the sample page “page builder” of the home.
I have removed the photos, to place mine, but the white boxes no longer appear.
I have placed in the Adittion class field of the banner (relative banner-01) for the example 1, as in the example banner, but the text appears below the photograph, and not above and inside the white box as in your example,
I have reviewed everything but I can’t find a way to achieve that effect.
Do you think you can help me with this?

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