- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 24.10.19, 09:03
- Opened by: ishak leghlam
- Closed by: Fred
- Closed on: 01.12.19, 12:24
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #15982 - Error message appear in shipping screen
Hello,
I have this nessage on my screens “This carrier has not been configured yet. Please contact the merchant.”.
But i have 4 shippings method setup on my website and they are working because the price is setup.
Do you have any idea because i didn’t find anything on google.
Best regards
Comments
Hi, ishak.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done
it seems not a theme’s problem, but configuration of your carrier module.
Try to switch to default “Classic” prestashop theme to check out the issue there. Make a backup before the action